NEW PATIENT & FIRST VISIT INFORMATION
Your First Visit
The first visit to a dentist can be intimidating for some children and even some parents. Dr. Brent Caple has 27 years experience as a pediatric dentist and completed a 2-year residency after 4 years of dental school. We are committed to providing the best pediatric dental experience in a fun, caring environment.
Keep scrolling to learn more about your first visit at Dr. Caple’s office. Ready to schedule your first appointment? Use the button below.
What To Expect
If you have already scheduled your first appointment or are considering scheduling an appointment for your child with Dr. Brent Caple, there may be some questions you would like to ask us. We are happy to answer your individual questions at any time. For a step-by-step guide to what a regular visit at Dr. Caple’s office looks like, take a quick tour of our office to see where and how the magic happens!
Here are answers to some commonly asked questions by parents. We hope the answers here will be helpful to you and to your child!
-
You can play a large part in preparing your child for his/her first visit to the dentist. Try to act relaxed and at ease. Any anxiety on your part will probably be sensed by your child. Tell your child that we will "count" and "take pictures" of his/her teeth. Do not use any fear provoking words such as "hurt, drill, pull, and needle." Avoid statements like "the doctor will not hurt you". (If I say to you, "Don't think of a banana!" what is the first thing you think of? A banana! It's the same with the word "hurt.")
We will thoroughly explain each of our procedures to your child in terms that he/she can understand before we do it. We will invite you to the operative area so that we may review your child's history, diagnosis, or specific problems. Be assured that we will treat your children with as much care and concern as we treat our own. However, some children will cry as this is a normal response to a strange situation.
At this visit we will emphasize oral hygiene techniques to be practiced by both you and your child. We will answer any questions you may have. A full examination of the teeth and supporting structures will be done and occlusion (bite) will be evaluated. Radiographs (x-rays) will be taken as necessary (not routinely) to assure a thorough and comprehensive examination. Depending on the age of your child (usually 3 years or older), a prophylaxis (cleaning of teeth) and fluoride treatment will be performed. When treatment has been completed, your child will be placed on a periodic exam schedule, and you will receive a reminder card when the visit is scheduled.
-
At the conclusion of your child’s examination, Dr. Caple will discuss what he’s found and what treatment he recommends. Please feel free to ask any questions about your child’s oral and dental health or the recommended treatment plan during this time.
-
At the office of Dr. Brent Caple, we believe in honest, transparent treatment plans. We like to call this our “No Surprises” approach to pediatric dentistry.
If Dr. Caple has recommended a treatment plan for your child, you will be provided with an estimate for that treatment plan prior to the operative appointment. Our patient coordinator will be available to answer questions about payment methods and treatment scheduling as well.
-
Dr. Caple accepts assignment of benefits for dental insurance plans. Accepting this assignment lowers the patient portion due at each appointment.
Dr. Caple is in-network with most major dental insurance companies.
SEE FULL LIST OF ACCEPTED INSURANCES
If you have any questions about assignment of benefits or insurance coverage, please call our office. Our insurance coordinator will be happy to work with you to maximize your benefits.
Dr. Caple also accepts the following forms of payment: cash, check, Apple Pay, American Express, HSA Cards, Visa, Mastercard, and Discover.
We also offer Financing through Cherry. Payment options through Cherry Technologies, Inc. are issued by the following lending partners: https://withcherry.com/lending-partners. Zero percent (0%) APR and other promotional rates subject to eligibility.
Dr. Caple also offers a convenient online bill pay options:
Pay your bill online
Text to pay
Full payment or insurance estimated portion is due at the appointment.
Dr. Caple sees patients ages birth to 18 years.
✓
The parent or patient representative is welcome and encouraged to come back with his or her child at the appointment.
✓
Dr. Caple offers morning and afternoon new patient appointments.
✓
SPECIALS
FREE Infant Oral Exam
For patients without insurance, Dr. Brent Caple provides complimentary infant oral exams for children ages 2 years and younger. Exam includes:
✓ Comprehensive Infant Oral Health Exam
✓ Q&A Session With Dr. Caple
Call our office today to take advantage of this special offer or request an appointment online.
PATIENT REGISTRATION & SCHEDULING INFORMATION
Healthy Teeth? Easy as 1-2-3!
SCHEDULING
To schedule an appointment with Dr. Caple, you can book an appointment online or call our office during normal business hours.
If your child has any special needs, please let our patient coordinator know, and we will always do our best to accommodate each patient.
CONFIRMATION & REGISTRATION
Once your appointment is confirmed with our patient coordinator, your new patient registration forms can be completed conveniently and securely online. Please upload a copy of your dental insurance card if applicable.
For your convenience we offer appointment confirmation through email and/or text messaging. Seven days out and two hours prior to the appointment, you will receive a text-message reminder.
FIRST VISIT
Dr. Caple and his staff value our patient families’ time and busy schedules. Dr. Caple allows plenty of time for each appointment so he may thoroughly answer questions while seeing that families leave on time.
The parent or patient representative is welcome and encouraged to come back with his or her child at the appointment.
Questions about dental insurance and payment for dental care?
Get answers online or call our office to talk with our patient coordinator.
We are here for you from start to finish.
To schedule an appointment at the office of Brent Caple, DDS, pediatric dentist serving Northwest Arkansas, book an appointment online or call our office today.