Dr. Caple accepts assigned benefits for most major dental insurance.
The parent or patient representative will pay the estimated portion figure by our front office staff at the appointment, and the insurance company will send Dr. Caple a partial reimbursement check.
We will send you a statement for any balance left unpaid by your insurance company.
We will send you a refund check for any overpayment.
Dr. Caple is a participating dentist with Delta Dental, both Premier and PPO provider.
Dr. Caple allows 30 days for dental insurance reimbursement. If insurance does not send payment by this time then the parent or patient representative is billed for the full balance.
Dr. Caple accepts the following forms of payment: Cash, Check, American Express, Visa, Mastercard, and Discover.
Full payment or insurance estimated patient portion is due at the appointment.
To be fair to all school aged patients, we ask you to alternate teeth cleaning (recall) appointments between during school and after school hours every six months.
To offset any inconvenience, we offer many appointments at the first of the day and near lunch to keep the amount of time missed to a minimum.
For your convenience we offer appointment confirmation through email and/or text messaging.
Two weeks before your child’s appointment we will send you a confirmation request by email and/or text message (your choice).
Two days before the appointment, we will send you a courtesy reminder.
One day before the appointment, we will call you if we have not heard from you, or you do not have access to email or text messaging.